Privacy policy

iFind Inc. Privacy Policy

Effective Date: December 17, 2025

At iFind Inc. (“iFind”, “we”, “our”, “us”), your privacy is our priority. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and other related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect information to provide, maintain, and improve the Services, ensure security, and personalize your experience.

1.1 Personal Information

We may collect information you provide directly:

  • Name, email, phone number, and address

  • Account credentials (username, password)

  • Payment details for purchases of premium services or stickers

  • Profile preferences and settings

1.2 Location Information

To provide accurate tracking and navigation services, we collect:

  • GPS coordinates of vehicles, objects, or users’ locations

  • Movement history when using our Services

  • Location metadata from photos or device sensors

1.3 Device and Usage Information

Automatically collected data includes:

  • Device type, operating system, browser type

  • IP address, language, time zone, and network information

  • Usage analytics (app interactions, clicks, session duration)

  • Error logs and crash reports

1.4 Cookies and Similar Technologies

We may use cookies, web beacons, and SDKs to:

  • Analyze user behavior

  • Remember user preferences

  • Provide targeted content and improve functionality

 

2. How We Use Your Information

We use the collected data for purposes including:

  • Providing, maintaining, and improving the Services

  • Displaying, tracking, and updating vehicles or objects in real time

  • Responding to inquiries, feedback, or support requests

  • Sending notifications, alerts, or service announcements

  • Fraud prevention, security monitoring, and troubleshooting

  • Legal compliance and dispute resolution

  • Research, analytics, and Service improvement

 

3. Sharing Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: Companies assisting with cloud hosting, analytics, payment processing, or other operational services

  • Business Transfers: In connection with mergers, acquisitions, or asset sales

  • Legal Requirements: When required by law, regulation, or legal process

  • Aggregated or De-Identified Data: Used for analytics, reporting, and research

  • Third-Party Integrations: Only when you explicitly choose to connect with a third-party service

 

4. Your Privacy Choices

You have control over your data:

  • Location Settings: You can enable/disable location tracking through your device

  • Notifications: Manage email, SMS, or push notification preferences

  • Cookies: Adjust browser or device settings to control cookies

  • Account Management: Access, update, or delete your personal information

 

5. Data Security

We use administrative, technical, and physical measures to protect your data:

  • Encryption of sensitive data in transit and at rest

  • Secure servers with firewall and intrusion detection

  • Access control and monitoring

  • Regular audits and updates

Note: No method of transmission over the internet or storage is completely secure.

 

6. Data Retention

  • Personal information is retained only as long as necessary for providing Services, legal compliance, and dispute resolution

  • Location data may be temporarily stored to improve tracking accuracy

  • Accounts and associated data are deleted upon user request

 

7. Children’s Privacy

Our Services are not intended for children under 13 (or applicable local age). We do not knowingly collect data from children.

 

8. Third-Party Services and Links

  • Our Services may include third-party features or links

  • We are not responsible for their privacy practices

  • We encourage reviewing the privacy policies of any third-party service

 

9. International Users

  • iFind is based in Canada.

  • Your information may be stored or processed outside your country, including jurisdictions with different privacy laws.

  • By using our Services, you consent to such transfers.

 

10. Cookies and Tracking Technologies

  • Cookies are used for analytics, preferences, and security

  • Third-party SDKs may also collect anonymous data for performance and usage

  • You can manage cookie preferences through your browser or device

 

11. Analytics and Advertising

  • We may use analytics to improve app performance

  • Third-party services may provide anonymized usage statistics

  • No personally identifiable data is shared for advertising without your consent

 

12. Data Access and User Rights

Depending on your jurisdiction, you may have rights including:

  • Access: Request a copy of personal information

  • Correction: Update incorrect or incomplete information

  • Deletion: Request removal of your personal data

  • Processing Restrictions: Limit how your data is used

  • Data Portability: Obtain a copy of your information in a structured format

  • Withdraw Consent: Where processing is based on consent

To exercise your rights, contact: contact-us@i-find.ca

 

13. Voice, Audio, and AI Features

If you use voice commands or AI features (like Fiona AI integration):

  • Audio data may be temporarily stored to process requests

  • We do not use audio recordings for advertising

  • Data is anonymized when used for Service improvement

 

14. Map and Location Services

  • Maps, routes, and tracking use Mapbox or other location providers

  • Location data is processed to provide live tracking, route optimization, and object location

  • Third-party APIs may temporarily collect anonymized location data for performance

 

15. Legal Compliance

We may disclose personal data to:

  • Comply with laws, regulations, legal processes, or governmental requests

  • Prevent fraud, unauthorized transactions, or security incidents

  • Enforce our Terms of Service

 

16. Data Breach Notification

  • In case of a data breach, we will notify affected users promptly

  • Notification will comply with applicable laws (PIPEDA, GDPR, etc.)

 

17. Changes to This Privacy Policy

  • We may update this policy at any time

  • Changes are effective upon posting on our website

  • Major changes may be communicated via email or in-app notifications

 

18. Contact Information

For questions, concerns, or privacy requests:

iFind Inc.
Montreal, Canada
Email: contact-us@i-find.ca